Why do downloads stop on xbox

We will discuss each of those in more detail later in this article. Unfortunately this is a common problem with the Xbox and something that you will probably have to deal with at one point or another if you own one. To learn more tips about how to fix this common issue be sure and check out the video below as well. So, more specifically speaking, in some cases, when they click on the game, they are redirected to the games section and the game is nowhere to be seen.

Some people have also noticed a black screen for a few seconds before being sent back to the games section. There are many reasons that this could be happening. We will discuss the four main reasons why this might be happening and what you can do about it to try and fix the issue. The first thing to check is if there is an issue with your internet or with the modem in some way.

If your signal does not stay constant if your console is connected via Wi-Fi then that could cause an error and the download to not be able to finish. Your modem or router can also interrupt the downloading if it is malfunctioning in some way. The first thing to try and solve the issue is to power cycle your modem and router. You do this by unplugging both devices from the electricity for 15 seconds. You then will plug the modem back in first, wait 15 seconds and then plug the router back in. You want to complete power off both the modem and router so if either of your devices have a battery backup you would need to remove that as well when shutting them off.

If you have access to another internet source for example a hotspot on your phone you can also try downloading through that to see if you still have the same issues. Many people who have reported this downloading issue have solved it by fixing the two locations not matching. Also make sure that other computers in your home are not downloading or transferring files.

When someone in your house browses the Internet, they use bandwidth that could be going to your console. Did this resolve the issue? Yes No. Still need help? Request a call, chat online, and more. Contact us If contact us isn't working the way you expect, try the disability answer desk option on this page. Subject to change. Disability answer desk Accessible help and resources to get your Xbox questions answered. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Zenosos Xbox Ambassador. How satisfied are you with this reply? In reply to Zenosos's post on February 5, Hi TheBeast, Thanks for reaching out to us here on the Forums!

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